Optimizing Performance and User Experience in Healthcare Dashboards

Authors

Ann Chemutai, Strathmore University, Kenya

Pius Muisyo, Strathmore University, Kenya

Benjamin Owenda, Strathmore University, Kenya

Boniface Musila, Strathmore University, Kenya

Fleskine Opiyo, Strathmore University, Kenya

Gertrude Gichuhi, Strathmore University, Kenya

Kenneth Mutuma, Strathmore University, Kenya

Antony Ereng, Strathmore University, Kenya

Samson Mwathi, Strathmore University, Kenya

Kelvin Sankale, Strathmore University, Kenya

Dean Munywoki, Strathmore University, Kenya

Emmanuel Bett, Strathmore University, Kenya

Emmanuel Kweyu, Strathmore University, Kenya

Joseph Sevilla, Strathmore University, Kenya

Published in

IST-Africa 2026 Conference Proceedings

ISSN: 2576-8581

ISBN: 978-1-905824-76-2

DOI: https://doi.org/10.67725/IST-Africa.2026.MNHL9424

Publisher

IST-Africa Institute and IIMC International Information Management Corporation Ltd

Published in Ireland

Abstract

Performance optimization techniques in dashboards, especially in healthcare, are necessary to improve user experience and ensure real time analysis for informed decision making. While the majority of healthcare stakeholders in low resource settings operate on unreliable or low-bandwidth connections, it should not affect their ability to access routine reports, download data sets or synchronize aggregated indicators. This paper discusses the performance optimization techniques used improve the performance of the AIDS Healthcare Foundation (AHF) dashboard focusing on caching, query redesign and optimization, and improvements in the user experience. The improved performance was measured using browser tools to track API calls, payload, latency, largest contentful paint per page, and user feedback from workshops. The use of caching and API redesign tremendously improved system performance. Despite additional API requests and charts, the new dashboard performed faster than the existing dashboard, thereby improving overall user experience.

Keywords

Healthcare, dashboard, performance, optimization, caching, queries

Cite this paper

A. Chemutai, P. Muisyo, B. Owenda, B. Musila, F. Opiyo, G. Gichuhi, K. Mutuma, A. Ereng, S. Mwathi, K. Sankale, D. Munywoki, E. Bett, E. Kweyu and J. Sevilla (2026) "Optimizing Performance and User Experience in Healthcare Dashboards", IST-Africa 2026 Conference Proceedings, Miriam Cunningham and Paul Cunningham (Eds), IST-Africa Institute and IIMC, 2026, ISSN: 2576-8581, ISBN: 978-1-905824-76-2, https://doi.org/10.67725/IST-Africa.2026.MNHL9424

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